Enhancing Procurement at West Virginia University
West Virginia University engaged Matrix Consulting Group to conduct a procurement audit and operational review of its purchasing and contracting functions. The assessment was part of a broader initiative to enhance financial accountability and modernize administrative operations.
Challenge
WVU’s procurement activities were decentralized, leading to inconsistencies in policy application, inefficiencies in workflow, and a lack of integration between academic and administrative units. The absence of standardized procedures and technological support resulted in duplicative efforts, delays, and limited transparency in contract management.
Solution
Matrix Consulting Group conducted process mapping, policy reviews, and stakeholder interviews to analyze procurement workflows and identify opportunities for improvement.
Key recommendations included:
- Centralizing procurement authority to ensure consistency and oversight.
- Implementing a contract lifecycle management system for improved tracking and compliance.
- Standardizing procedures across departments to streamline operations.
- Enhancing training and communication to strengthen procurement practices.
- Investing in procurement technology to optimize efficiency and vendor management.
Outcome
With these recommendations, WVU gained a structured roadmap to reduce procurement risk, enhance operational efficiency, and align purchasing functions with institutional goals. The audit supported the university’s broader objectives for financial stewardship and administrative modernization.
